Frequently Asked Questions
Get the Answers to Your Questions About Our System
For your convenience, we have compiled a list of the most common questions. Learn everything you want to know about the Infinit-I Workforce Solutions system.
General Questions
An LMS is an online classroom to train employees and streamline company communication. The system allows you to share messages, videos, PDFs, or any other media needed to share information with your team.
We have an ROI report to help you see just what value you get with Infinit-I Workforce Solutions. Complete a survey and we will analyze your response to show just how much you can save with an online training system.
Training needs start with evaluating your current operations to determine what areas you need to improve. Measure Key Behavior Indicators (KBIs) to help determine what your company needs. Some common areas to focus on include:
Operations
Sales
Customer Service
Safety
Employee Development
You can pick and choose from these areas to create the training you need, or you can pull from all areas to create a well-rounded training program for the whole company.
Our dedicated client success team will help you get everything set up. They are available to answer any questions you have and make sure administrators know how to navigate the system.
This is encouraged. Customizing the system to your company helps promote participation and establish your training credibility. You can use your own branding on the welcome page, student dashboard, and certificates.
Content
You have access to our video library covering HR, worker safety, drivers, and food safety.
You can also upload custom content. Our system supports any media. If you have company-specific training already created, you can upload it. You can also integrate third-party training you have access to so you can keep training all in one place.
You have the resource library where you can keep handbooks, policies, or other documentation for easy access.
The announcement page gives you a digital bulletin board so announcements can be shared companywide.
Absolutely. Contact the CSR team for help uploading whatever content you have ready. They can even help you assign content.
Your custom content is only accessible to you and your team. We have access, but we will not share the content with anyone else. It is secure and only accessible by people you assign it to.
Technical Questions
The Infinit-I Workforce Solutions learning management system is run in your internet browser, so no need to download anything for access.
If you want to use the mobile app, you will need to download for Android or Apple.
Yes! Users can access the system from any device, computer, tablet, or smartphone. All they need is a username and password.
Keep in mind that using the app will not give you admin access.
Reporting
Users are required to acknowledge each course as they complete it. All movements are timestamped, so you have documented proof of all progress.
You can also have them test after completing assignments so you see how well they understand and retain the information.
You can look at monthly usage, company and individual completion status, assignment details, and expiration reports for any required licenses.
Assigning Training
You can assign as much as you want to each user at one time.
Yes. You can set up a template that assigns curriculum to whichever users you want at any time.
Online training reduces time spent on training and causes less disruption to workflow. Users can access training from any device, anytime, anywhere. This means professional development can be a part of your company culture without shutting business down.